Episode 9: Revolutionizing Customer Experiences with Laurie Flasko
This episode features Laurie Flasko, a renowned customer experience trainer and author. Laurie shares her expertise on group training, customer success, and the value [...]
Episode 7: From Inaction to Action with Mark Bowden
This week’s podcast episode features professional body language expert Mark Bowden. He has mastered the science of effective non-verbal communication and was kind enough [...]
Show Your Hands (Even Virtually)
Showing your hands, and more specifically your palms, will enhance your presentation and speaking success. Subconscious response Have you ever caught yourself with [...]
Enhance Your Impact: Do the Work for Your Audience
Create an enjoyable experience for your audience and maximize your results! Adapt for your audience Great speakers are flexible, adaptable, and always mining [...]
Listen To the Entire Question Before Responding
The Q & A portion of your presentation may be the most nerve-wracking. But oftentimes it's the biggest opportunity to connect with your audience [...]
The Simple Hack to Boost Your Speaking Confidence
In these times of prolonged isolation and limited human contact, the video conferencing and facetime interactions that we do have become more significant. Some [...]